Return Policy
Return Policy
At Rondo Fútbol, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your item, we follow the return policy below:
Return Notification
You have 14 days from the delivery date to inform us that you’d like to return an item.
Please contact our customer service within this period to start the return process.
Item Replacement
Once we’ve received your return request and the returned item, we will send you a free replacement item once per order.
This replacement policy applies only once per order.
Lost Packages
If your package was lost during shipping and you selected shipping protection, we will send you a free replacement once.
Please contact our customer service if you believe your package was lost.
How to Return Your Item
Follow these steps to return your item:
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Contact our customer service within 14 days of delivery to request a return.
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Provide your order number and details of the item you wish to return.
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Follow the instructions provided by our team to ship your item back.
Return Conditions
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The item must be in its original condition and packaging.
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All accessories, manuals, and other included items must be returned.
Contact Information
For return requests and other inquiries, please contact our customer service at [support@rondofutbol.com].
Thank you for shopping with Rondo Fútbol. We appreciate your order and are committed to providing you with the best service possible.